When you’re importing unsubscribe data to database, please kindly check the box “
It is an opt-out list. It will make the new customers and the updated customers from this import become unsubscribed customer”, then system will filter customer records in opt-out list automatically while sending campaigns. You need to import unsubscribed customers by channel and specific campaign types.
For more details you can refer to Import customers.
Was this answer helpful ?
Yes
(0)
/
No
(0)