January 11th Release Note

ABOUT THE RELEASE NOTES

The release notes provide information about new major RiMANGGIS features and major enhancements to existing features.

The release notes include:

  • Brief, high-­‐‑level descriptions of the functionality
  • Setup information
    The release notes also identify all other changes and provide details about how those changes might affect your organization.

FEATURE SUMMARY AND USER IMPACT

The new version of 11th January 2016 (RiMANGGIS 1.0.0.) has added new function and made some functional improvements.

This release note describes the new features available in this release.
The following list includes all new features and improvements released in this version:

  1. Users can directly add a new customer instead of importing function.
  2. Users can import opt-­‐‑out customers and hard bounce customers by channel.
  3. Users can view hard bounce and unsubscribe customers by channel.
  4. In the email/SMS tab page of multiple channel campaign report, users can view detailedactivities and link analysis data.
  5. Improve the channel strategy and segment size of multiple channel function.

ADD A NEW CUSTOMER

In manage customers page, users can click “Import customers” and then choose “Add a new customer” to add a new customer. Users can user duplicate email address or mobile number to create a new customer, however, users must provide a unique external ID for duplicated Email address or Mobile number.

If a new customer is successfully added, system will automatically generate a manggis ID for the new customer.

 

IMPORT HARD BOUNCE OR OPT-­OUT CUSTOMERS BY CHANNEL

While importing hard bounce or opt-­‐‑out(unsubscribe) customers, users can import corresponding customer records by Email/SMS channel.

For matched unsubscribed customers in database, users can also re-­‐‑opt in customers by Email/SMS channel.

MANAGE HARD BOUNCE OR UNSUBSCRIBE CUSTOMERS BY CHANNEL

In manage customers page, if users view unsubscribe, users can choose to view customers by unsubscribe channel and campaign type.

Users can also view hard bounce records by Email/SMS channel.

ADD ACTIVITIES AND LINK ANALYSIS DATA FOR MULTIPLE CHANNEL CAMPAIGN REPORT

In the email tab page of multiple channel campaign report, users can also view activities data and link analysis, and their structure and data type is identical with the same tab pages in independent Email campaign report.

In the SMS tab page of multiple channel campaign report, users can view activities data and link analysis. The activities data of SMS report includes open details, click through details, unsubscribe data, sent data, received and bounce data. The link analysis of SMS report includes all links in the html page opened through the short link in SMS message.

CHANNEL STRATEGY AND SEGMENT SIZE

In this released version, the channel strategy and segment in the setup step of multiple channel campaign are integrated as a unified functional block. Users can configure delivery channels and select recipients with one step, system will automatically calculate recipients of each channel and exclude customers according to users’ configured channel options and segment conditions.

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