ABOUT THE RELEASE NOTES
The release notes provide information about new major RiMANGGIS features and major enhancements to existing features.
The release notes include:
l Brief, high-level descriptions of the functionality
l Setup information
The release notes also identify all other changes and provide details about how
those changes might affect your organization.
FEATURE SUMMARY AND USER IMPACT
The new version of 23th November 2015(RiMANGGIS 0.9.0) has released a new function of multiple channel campaign, quota base control and some functional improvements.
Multiple channel campaign helps users to send email and SMS campaign to recipients. RiMANGGIS can intelligently recognize recipients’ email and mobile information in database, and then realize smart campaign sending according to user’s channel strategy setting. With multiple channel campaign function, users can select recipients by segment rules, configure channel strategy, customize email and SMS content separately, and finally realize one-time email and SMS message sending.
Multiple Channel Campaign
1. Multiple channel campaign workflow
In this released version, the side menu “New Campaign” is canceled, users can click “campaigns” to enter campaign management page and click “Create” button to enter new campaign page.
The workflow of multiple channel campaign includes four steps: setup, template, design and confirm.
- In setup step,users can set basic campaign information,select recipients and delivery channels, set campaign schedule. For SMS channel, users can set SMS text content, insert short url link of html landing page, preview and send sample SMS message.
- In template step,besides the original upload zip file function,we also provide five basic templates to users. If a user selects a template, he or she can use our newly integrated editor to design html page.
- In design step,we integrate a new drag and drop editor.The new editor consists of five content editors, six structure block editors and body page adjustment editor, it also integrates file manager function for users to upload and store maximum 100GB files for free.
- In confirm step page,users can view all steps information including basic campaign information, segment rule settings, email and SMS information setting. Users can also preview and send sample SMS message.
2. Multiple channel campaign report
Multiple channel campaign will include three tab pages: overview report of Email and SMS, independent Email report, and independent SMS report. Users can also export multiple channel campaign report.
3. Campaign management
In campaign management page, the multiple channel campaign, email campaign and A/B split test campaign are managed separately.
- Multiple channel campaign: the filter conditions of multiple channel campaign will include “Channel” condition, and users can select email/SMS channel to search for corresponding campaign.
- Email campaign:all the history data of original email campaign will be stored in database. However, the workflow of original email campaign will be cancelled and replaced by multiple channel campaign work flow, which means users can choose to create multiple channel campaign with available email and SMS channels or A/B split test campaign. For existing email campaign, users’ operation such as edit, delete, abort will not be affected. If users duplicate an existed email campaign, all the campaign content of the original email campaign will be duplicated to a new multiple channel work flow, the duplicated campaign content will include the basic information and html content in design step page.
- A/B split test campaign:theA/B split campaign will stay unchanged and does not integrate multiple channel function in this release.
Quota Base Control
The quota volume and validity period of email and SMS are configured in RiMANGGIS administration system. System will give alert information about quota insufficiency and expiration.
- When the email or SMS quota is less than10%,system will give pop-up alert message and send notification email to users.
- System will give pop-up alert message and send notification email 30 days before email or SMS quota expiration day.
- When Email quota expires,the email channel of multiple channel campaign, automation and A/B split test campaign function will be disabled.
- WhenSMSquotais0orexpires,theSMSchannelofmultiplechannel campaign will be disabled.
Functional Improvement
- For segment condition, the status options of campaign behavior are improved. The exclusion condition of campaign behavior includes Opened/Received/Sent/Not received/Not send in campaign.
- Modify campaign recipients deduplicate rule:
-Email with External ID will not be deduplicated.
-Mobile with External ID will not be deduplicated. -Deduplicate the same email address without External ID. -Deduplicate the same mobile without External ID. - In campaign management page, when users click the “DELETE” button, the pop up delete confirmation message box will display corresponding campaign name.
- In usage report page, users can view total sent email and SMS messages, campaign creator information and campaign category. Users can also export usage report.