I have some unsubscribe customers, how can I import them to database?

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When you’re importing unsubscribe data to database, please kindly check the box “
It is an opt-out list. It will make the new customers and the updated customers from this import become unsubscribed customer”, then system will filter customer records in opt-out list automatically while sending campaigns. You need to import unsubscribed customers by channel and specific campaign types.

For more details you can refer to Import customers.

 

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